Entries by 'Julia Allen'

Measures for Managing Operational Resilience

CERT , Operational Resilience , Resilience Management Model (RMM) No Comments »

By Julia Allen,
Principal Researcher
CERT Program

Julia AllenThe SEI has devoted extensive time and effort to defining meaningful metrics and measures for software quality, software security, information security, and continuity of operations. The ability of organizations to measure and track the impact of changes—as well as changes in trends over time—are important tools to effectively manage operational resilience, which is the measure of an organization’s ability to perform its mission in the presence of operational stress and disruption. For any organization—whether Department of Defense (DoD), federal civilian agencies, or industry—the ability to protect and sustain essential assets and services is critical and can help ensure a return to normalcy when the disruption or stress is eliminated. This blog posting describes our research to help organizational leaders manage critical services in the presence of disruption by presenting objectives and strategic measures for operational resilience, as well as tools to help them select and define those measures.