2011
Measures for Managing Operational Resilience
CERT , Operational Resilience , Resilience Management Model (RMM) No Comments »
By Julia Allen,
Principal Researcher
CERT Program
The SEI
has devoted extensive time and effort to defining meaningful metrics
and measures for software quality, software security, information
security, and continuity of operations. The ability of organizations to
measure and track the impact of changes—as well as changes in trends
over time—are important tools to effectively manage operational
resilience, which is the measure of an organization’s ability to perform
its mission in the presence of operational stress and disruption. For
any organization—whether Department of Defense (DoD), federal civilian
agencies, or industry—the ability to protect and sustain essential
assets and services is critical and can help ensure a return to normalcy
when the disruption or stress is eliminated. This blog posting
describes our research to help organizational leaders manage critical
services in the presence of disruption by presenting objectives and
strategic measures for operational resilience, as well as tools to help
them select and define those measures.
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