2012
Strategic Planning: Developing Business Drivers for Performance Improvement
Acquisition , Strategic Planning No Comments »
By Linda Parker Gates
Senior Member of the Technical Staff
Acquisition Support Program
Organizational
improvement efforts should be driven by business needs, not by the
content of improvement models. While improvement models, such as the Capability Maturity Model Integration (CMMI) or the Baldrige Criteria for Performance Excellence,
provide excellent guidance and best practice standards, the way in
which those models are implemented must be guided by the same drivers
that influence any other business decision. Business drivers are the
collection of people, information, and conditions that initiate and
support activities that help an organization accomplish its mission.
These drivers should be the guiding force behind performance improvement
because they represent key factors or influences that matter to an
organization’s success. But how do we identify these drivers? This blog
posting, the latest in a continuing series on the SEI’s work on strategic planning,
describes how we are using integrated strategic planning and the
associated information framework to derive the most vital business
drivers for performance improvement.
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